Return and Refund Policy

Return and Refund Policy

We observe an irreversible 100% satisfaction guarantee on our products. If a customer/Direct Seller is not completely satisfied, he/she may return such products to the company within 30 days from the date of generation of invoice.

 Refund are available for all products that returned in

  1. Marketable
  2. Saleable
  3. Unexpired                                                                                                                                                                                                                                                                                                                                                                                         Condition within 30 days from the date of invoice.

Customer/Direct Seller should produce the invoice against which he is requesting refund/ return.

The goods shall be returned by the customer/ direct seller to the company. The packaging of the good should be sent along with the goods and the amount Incurred shall be refunded by the company after the receipt thereto and verification.  The goods shall be returned at the Company Head Office, Ludhiana

Points to Remember:

  • 30-day period for return / product will be calculated from the date of purchase as mentioned on the invoice except where a delay was caused in delivery not caused by the customer.
  • In cases where the return / refund is initiated for products the BP will be deducted from invoice value. The return / refund request needs to be submitted to Company or Stock points with a valid reason in the manner.

Terms & Conditions:

  1. Kindly produce a copy of the Original Bill which was duly generated at the time of purchase. Appliances as mentioned on the bill at the time of purchase will be eligible for return/refund/ exchange.
  2. Further it is suggested to the direct sellers to retain the Original Bill at the time of purchase as the date mentioned on the original bill will be considered for return/ exchange/ refund. Products should be in saleable condition. The products should not be misused or damaged intentionally. Period of return for products is calculated as the number of days from the Invoice Date.
  3. The Product Return Policy does not apply to open packs of literature or other sales aids.
  4. Total return cannot exceed the quantity appearing on the Invoice.
  5. Refunds, if applicable, will be made to the original source of payment. It is the duty of the purchaser to update the Company of any changes thereof.
  6. If the price of a product is altered by the Company, the invoice price shall be applicable for the purpose of return.

For any queries, contact us at 0161-5207000 or mail at

Chargeback Policy:

Once payment is received in yhe company account and dispatches are done, The customer/ Direct seller will not be eligible for reversal of payment except under 30 days of Product Return Policy as mentioned above. If there is an issue in this regard, please contact at

Please carefully place the order and make the payments. Please be noted all hte payments are received in advance only.